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Meyer to improve ITD, continuously

Laura Meyer became the department's next Continuous Improvement Facilitator March 13, replacing Ashley Orme, who moved on to a teaching position with Boise State University in mid-February. Meyer previously worked in ITD's Training and Development section as a trainer since 2012.

Laura started her association with ITD a few years earlier, as a contractor translating technical manuals as part of the Site Manager launch. At ITD, she worked in the Computer Software Training and the Effective Communication courses. Laura transferred into the Continuous Improvement department in 2017 as a Training Specialist.

"Laura is a great fit for this role due to her comprehensive ITD-wide knowledge and her exuberant passion for this work," said Chief Administrative Officer Char McArthur, whom Meyer will report to. "I am looking forward to working with Laura as we continue to teach staff across the state new tools and mindsets to help overcome workplace challenges and deliver even better customer outcomes.

"Laura's unique mix of skills and background make her a great fit for this role,""Her organizational knowledge, outstanding interpersonal and teaming skills, and her strong aptitude for learning and teaching, are going to help us take Continuous Improvement efforts at ITD to the next level."

Meyer and the Continuous Improvement team are responsible for advancing ITD's strategic objective of innovating business processes by working with Innovate ITD and the Innovation Stewards to advance employee-driven continuous improvement efforts. They will manage ITD's continuous improvement discipline, process and funnel, including facilitating continuous improvement and design-thinking events.

Meyer said she initially would work with various TIGER Teams within the Highways Leadership Team (HILT) on issues such as materials, traffic, project management, visual management and role clarity/standardization.

"I applied for this position because I have a vision for where the department and the organization as a whole can take continuous improvement to the next level," Meyer explained.

"I just came back from a three-day training in Boston, and I'm so inspired to share the methods and philosophies I learned with the entire crew. I'm excited and passionate for the work, and I love my ITD family. I'm the luckiest girl on the planet!!"

Laura has a Bachelor of Science degree in Education from the University of Idaho.