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DMV Transactions Processed on the Internet (in thousands)
Goal: Process 300,000 on-line transactions in 2017.


DMV Transactions Processed on the Internet (in thousands)
CY 2016

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256.7

Why This Is Important

Online services provide the public an alternative method of payment for motor vehicle services such as licenses and permits.  These services minimize staffing requirements and eliminate the need for motorists to travel and wait in line.

How We Measure It

This measure captures only transactions by direct DMV customers who purchase online services for licenses, permits and endorsements.

What We're Doing About It

ITD is working to expand the ability of customers to obtain licenses and permits on-line, and will focus on getting the word out for these options through targeted communications.


Number of DMV Transactions
(in thousands)

  Goal
  Number


--CURRENT STATUS--
Cumulative DMV Transactions Processed, by Month (in thousands)

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2011 17.3 32.2 49.9 64.3 82.6 99.2 116.1 133.7 149.5 170.4 189.3 210.9
2012 19.3 37.2 57.0 74.9 94.1 113.6 132.1 154.2 172.6 200.1 220.6 245.1
2013 20.9 40.4 62.7 83.0 103.9 124.4 145.5 166.0 184.9 211.8 234.1 260.9
2014 23.2 43.3 67.3 88.7 111.4 133.5 155.7 177.2 197.4 226.3 249.5 277.6
2015 22.4 44.2 68.2 89.7 111.4 128.6 154.0 176.0 194.7 216.9 238.0 266.3
2016 22.1 42.5 64.5 84.8 105.4 125.6 146.3 168.4 187.4 206.1 224.3 256.7
2017 23.6 45.7 72.2 92.0 117.1 140.8 164.9 188.6 210.1 231.8