Central issue process heading into home stretch
ITD’s Division of Motor Vehicles staff embarked on a monumental task in May – introducing a new way of issuing driver’s licenses and identification cards statewide.
The migration to a central-issue system for preparing and delivering licenses and ID cards required half-day closures of county licensing offices throughout the state and staff training.
“I just wanted to let everyone know that, as of Thursday (June 30), Central Issuance has ben successfully deployed throughout the state of Idaho,” said project manager Linda Ford. “All sheriff’s offices and Headquarters are now operating with the new CI equipment/software, and the county and HQ staff has been trained. What a great accomplishment for this team.”
The transition to central issuance was seamless and transparent for most individuals applying for or renewing licenses and ID cards in person at county offices. Instead of receiving their license or ID card on the spot, they now leave with a temporary, paper version that has the full effect of a permanent card.
Driver’s licenses and ID cards are produced and mailed from a secure, central location and have additional security features that make counterfeiting and fraudulent use much more difficult. Cards usually are received in about 10 working days, or less.
The new system includes capturing photos and signatures at local offices; 1-to-1 facial recognition; document authentication; printing temporary, interim documents; and sending print permanent card orders to a central location for processing.
Since introducing the new system in mid-May, the DMV staff has:
The project was on schedule and within budget as of last Friday (July 1), Ford reported.
“Over the next four weeks, we will begin to transition the CI system over to maintenance and then close out the project.,” Ford said. Future system enhancements will be based on the Enterprise Technology Service’s “Change Management” process.
Remaining tasks include:
How the central issue process works
Photo: Division of Motor Vehicles Administrator Alan Frew thanked staff from DMV and ETS for their work in making the transition to central issue driver's licenses so successful. About 35 people turned out for the close out meeting Thursday.