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DMV staff help solve driver's identity issue

Gloria finally reached a separation point with her alter ego, thanks to ITD’s Division of Motor Vehicles.

The name she used professionally was slightly different than the one appearing on her driver’s license. Several attempts to align the two were challenging because California issued a license in the name she used for business and social reasons.

She received an Idaho license in 1990 after moving from California, but it was issued in the name shown on her old license. Renewal last summer, perpetuated the alias, although Gloria’s identity on all other records – such as Social Security, Medicare, and her passport – used her full, formal name.

When she recently presented her Idaho license for auto insurance coverage and for a medical procedure, she experienced a challenging identity crisis. So she turned to the DMV to untangle the confusion.

“Thank you,” she said in correspondence with DMV’s Lynn Rhodes. “Really efficient service provided by Idaho Transportation Dept., your division in particular. Jeanne Purcell was able to assist me. My problem has been satisfactorily resolved.”