8/1/2018
County DMV offices statewide to close Aug. 9-10 for system upgrades
BOISE -- Idaho's computer system for issuing driver's licenses and identification cards will upgrade this month from a 1980s mainframe to a more modern system.
To make this transition, all county sheriff's DMV offices that issue driver's licenses and identification cards, will be closed Thursday, Aug. 9 and Friday, Aug. 10.
County assessor's offices will remain open to issue vehicle registrations and titles. Disability placards will not be available during the two-day closure.
County sheriff's DMV offices will reopen on Monday, Aug. 13, however customers should anticipate delays while employees adjust to the new system.
"We are very pleased to move to a new system that is designed to provide enhanced security and increased customer service to citizens across Idaho," said Idaho Transportation Department Division of Motor Vehicles Administrator Alberto Gonzalez.
"We are encouraging citizens needing to apply for or renew their driver’s license or identification card in August to do so before Aug. 9, or if possible wait until the week of Aug. 20," Gonzalez said. "The DMV clerks will be trained in the new system, but there will likely be delays while they become more familiar with it."
The ITD DMV Headquarters office in Boise will also be closed to the public Aug. 9-10. The office assists the public through telephone calls and emails with driving records, driver’s license extensions and reinstatement fees.
This is the second phase of a three-phase project to modernize the state's DMV system. In 2017, the first phase was completed when permanent disability placards became available at the county assessor's offices rather than at the DMV headquarters in Boise to better serve customers. The third phase will move vehicle registrations and title records from the mainframe computer next year.
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Media Advisory:
District 1
Vince Trimboli will be at the Kootenai County
Driver's License Office, 451 Government Way, Coeur d’Alene on Aug. 13 from
9am-1pm. His cell phone number is 208.949.3712.
District 2
Megan Sausser will be at the Nez Perce County
Driver's License Office, 1150 Wall St., Lewiston on Aug. 13 from 9am-1pm. Her
cell phone number is 208.625.9171.
District 3
Jake
Melder will be at the Ada County
Driver's License Office at 400 N. Benjamin Lane, Boise on Aug. 13 from 9am-1pm.
His cell phone number is 208.631.9392.
Bill
Kotowski will be at
the Canyon County Driver's License Office at 6107 Graye Lane, Caldwell on Aug.
13 from 9 am-1pm. His cell phone number is 208.339.8886.
District 4
Jessica Williams will be at the Twin Falls County
Driver's License Office, 630 Addison Ave W., Twin Falls on Aug. 13 from
9am-1pm. Her cell phone number is 208.358.4137.
District 5
Adam Rush will be at the Bannock County
Driver's License Office at 5800 S. 5th St., Pocatello on Aug. 13 from
9am-1pm. His cell phone number is 208.830.5141.
District 6
Megan Stark will at the Bonneville County Driver's License Office at 254 E Street, Idaho Falls on Aug. 13 from 9am-1pm. Her cell phone number is 916.753.4674.
DMV Customer Care Center (for general inquiries) – 208 334-8736