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DMV Skip the Trip (in thousands)
Benchmark: Process 2,300,000 skip the trip transactions in FY 2027.


DMV Skip the Trip (in thousands)
FY 2027

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619.6

(in thousands)

Why This Is Important

In an effort to meet customers’ growing expectations for convenience and simplicity, DMV’s Skip the Trip campaign focuses on exploring options to complete more DMV transactions outside of a traditional DMV office. In order to reduce costs and build efficiencies, the campaign’s current goals include increasing online transaction availability and centralizing DMV transactions by leveraging automation and high-speed equipment. 

How We Measure It

This measure captures customer transactions completed through online services, mail, self‑service kiosks, and authorized providers. The online transactions include website , QR code, and e502 transactions.

What We're Doing About It

ITD is working to expand the ability of “skip the trip” options to create ease of availability and cost savings to the citizens of Idaho.


DMV Skip the Trip - Fiscal Year
(in thousands)

  Goal
  Number


--CURRENT STATUS--
Cumulative DMV Skip the Trip Transactions Processed, by Month (in thousands)

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2017 20.7 42.8 61.8 80.5 98.7 131.1 154.7 176.8 203.3 223.1 248.2 271.9
2018 24.1 47.8 69.3 91.0 113.1 146.7 175.5 196.1 225.2 250.4 275.4 300.8
2019 25.7 51.2 73.9 99.9 124.9 151.4 197.1 234.5 281.7 327.0 373.2 418.1
2020 49.0 95.9 139.2 187.2 236.7 315.7 371.5 418.9 481.0 556.8 635.1 710.3
2021 79.2 154.8 224.5 292.2 369.0 465.6 561.3 635.9 733.1 829.3 916.1 1012.7
2022 85.6 181.5 261.3 362.6 456.5 576.8 693.4 814.4 956.2 1053.3 1181.3 1321.3
2023 120.7 238.9 357.2 476.5 626.4 790.7 901.6 1026.3 1160.2 1275.8 1378.4 1503.4
2024 147.7 287.2 430.8 574.4 718.0 861.6 1005.2 1148.8 1292.4 1436.0 1579.6 1723.4
2025 148.3 303.7 429.9 597.9 778.1 932.7 1093.5 1221.9 1392.5 1549.0 1732.5 1888.8
2026 167.7 356.8 505.3 684.6 889.8 1099.5 1269.6 1444.4 1664.5 1859.1 2042.4 2256.1
2027 197.5 404.5 619.6