Project Management Office receives ITRMC award
ITD’s new project management process, created as part of its commitment to improve efficiency, received a state technology award from the Information Technology Resource Management Council (ITRMC) this week in Boise.
“ITD’s Project Management Office (PMO), a Center of Excellence” received the award for Data, Information and Knowledge Management. The office created and implemented new processes for leveraging and managing funding, data, programs and new projects across the department.
“The PMO provides transparent, standardized management practices, risk assessments and funding forecasts for all IT projects,” according to the award nomination. “Exposing project sponsors and end users to the immediate and long-term benefits of project management has elevated department-wide expectations and increased the value and quality of all PMO products and services.”
Forming the PMO and staffing it with experienced, highly qualified project managers and enterprise architects resulted in dramatic improvements. The PMO now completes 94 percent of all projects within budget, and completes 81 percent of them on time (based on a 13-month rolling schedule).
This is significantly above the national average of 12 percent of projects completed within budget and on time (as reported by the Standish Group). With creation of the PMO, the department has an online portfolio that lists every IT project. The portfolio identifies team members, budgets, schedules, project descriptions and risk ratings.
The PMO conducts a cost-benefit analysis for each project to ensure the right solutions are being implemented and to improve the department’s effectiveness and efficiency.
The department’s current IT Project Portfolio contains $51 million in projects (funded by the sponsoring divisions or districts). Projects are managed by the PMO as resources allow, however, the PMO provides risk-management services for all projects in the portfolio.
Photos: ITD's Scott Stokes and Shannon Barnes accepted the ISTRMC technology award for creation of the Program Management Office (above, left); staff share the statewide honor (top).