Members of the IT Technology Transition Team
learned how to apply communications strategies and tools to
keep colleagues apprised of efforts to reshape the departments
Information Technology Services.
Members of the broad-based planning team met Tuesday (April
6) with Debra Filler of the Idaho Department o Health and
Welfare. She explained principles of developing a Single Overriding
Communication Objective (SOCO) to assist with the exchange
of information about the teams efforts.
The purpose of the session was to put into context
the transition plan, identify the stakeholders who will be
impacted by the plan and communicate with those stakeholders
the key objectives of the transition plan from our perspective
at this time, according to a report on the session with
Filler.
The transition team created two context diagrams, which can
be downloaded from the teams web site: http://intranet/ITTransition/
By the end of Tuesdays session, the transition team
developed the following message to ITD employees as a commitment
to keep them informed of the process to develop a strategic
plan by July 1:
We understand the uneasiness. We dont have all
the answers. As we do, we will communicate decisions/processes
to you.
Team members reaffirmed their commitment to improve
communication with ITD staff by further developing the ideas
generated during the session and using a SOCO to communicate
progress on the planning effort.
ITD employees are encouraged to check the teams web
site for the latest developments in the transformation process
and to watch for important information in future issues of
the Transporter.