LEVEL/TITLE |
COURSES |
HOURS |
Level I
Front-Line Leadership I To gain skills, knowledge,
and behaviors necessary to lead employees to achieve results |
Supervision I & Supervision II |
14 & 14 |
|
• Supervisory Role & Responsibilities |
|
|
• Communication Skills |
|
|
• Building Work Relationships with Employees |
|
|
• Individual Leadership Style & Effect |
|
|
• Situational Leadership |
|
|
• Managing Individual Performance |
|
|
• Identifying & Resolving Problems |
|
|
Total |
28 hours |
Level II
Front-Line Leadership II
To understand workplace dynamics and gain techniques to improve
group performance |
Supervision III & Supervision IV |
14 & 14 |
|
• Implementing Change |
|
|
• Developing Work Teams |
|
|
• Managing Workplace Conflict |
|
|
• Preventing Workplace Violence |
|
|
• Identifying Customers & Their Needs |
|
|
• Improving Customer Satisfaction |
|
|
• Communicating Through Writing |
|
|
• Practicing Ethical Behavior |
|
|
Total |
28 hours |
Level III
The Manager as Facilitator
To apply skills and knowledge to effectively influence organizational
performance |
Orientation |
3.5 |
|
MBTI & Communication |
4.0 |
|
Emerging Public Management Roles |
3.5 |
|
The Manager as Facilitator |
7.0 |
|
Hiring for the Right Stuff |
6.0 |
|
Performance Management |
7.0 |
|
Legislative Protocol |
2.0 |
|
Effective Presentations |
10.0 |
|
Effective Writing |
9.0 |
|
Professional Presence |
3.5 |
|
Case Study |
3.5 |
|
Book Review |
3.5 |
|
|
62 hours
9 days |
Level IV
Organizational Systems
To integrate and coordinate organizational systems to achieve
organizational goals |
Emotional Intelligence |
|
|
Political/Organizational Savvy |
3.5 |
|
The Organization as Culture |
3.5 |
|
Negotiation & Mediation |
7.0 |
|
Simulation/Case Study |
4.0 |
|
Information Management |
2.5 |
|
Research & Analysis |
2.5 |
|
Safety & Loss Control |
2.5 |
|
Administrative Law (Rule Making) |
2.5 |
|
Contract Management |
2.5 |
|
Emotional Intelligence |
6.0 |
|
Employment Law |
6.5 |
|
Legislative & Budgeting Process |
7.0 |
|
Leadership |
4.0 |
|
Leadership Practices Profile |
3.0 |
|
Assignment: (rated must pass)
- Book Review
- Agency Budget Report
- Legislative Observation Report
|
|
|
|
57 hours
8.5 days |
Level V
The Learning Organization
To focus more advanced skills on organizational outcomes |
Personal Mastery |
6.0 |
|
Mental Models |
3.0 |
|
Team Learning |
6.0 |
|
Shared Vision |
3.0 |
|
Systems Thinking |
15.0 |
|
Organizational Communication |
7.0 |
|
Internet Research The Learning Organization |
|
|
|
40 hours
6 days |
Level VI
Strategic Leadership
To develop capacities and competencies for innovative state leadership |
Applied Ethics |
3.5 |
|
Critical Thinking |
7.0 |
|
Workforce Planning/HR Management |
3.5 |
|
Principles for Partnership |
7.0 |
|
Awareness to Action |
7.0 |
|
Organizational Transformation |
7.0 |
|
Assignments: (rated must pass)
- Leadership Practices Survey Action Plan
|
|
|
|
35 hours
5 days |
Level VII
Project & Testing |
Job-Related Project Comprehensive Test |
50 |
|
Total |
50 |
|
Total Classroom Training |
250 hours |
|
Work-related Project |
50 |
|
Total hours for certification
|
300 |