Untitled Document

ID Mailbox

Service beyond the regular work day

Scott Stokes
ITD District 1 Engineer,

My husband and I wish to convey our appreciation for the assistance provided by one of your employees.

On the afternoon of Sept. 29, [our vehicle] had broken down at an exit from I-90 between Kellogg and Wallace. The exit was the one where the memorial to the Sunshine Mine Disaster is located. We were on the first day of our vacation, pulling a 38' RV, and were having problems with the cold air intake hose in our pickup.

The only person who stopped to help was Pete Peterson, an employee of the Idaho Department of Transportation. He was on his way home from work, and spent about 30 minutes of his own time helping us get the problem resolved so that we could continue on to Missoula, Mont. We really appreciate the assistance, as it is possible that we would not have been able to continue on without his help.

Please make sure that a copy of this e-mail is sent to his personnel file and extend our sincere thanks to Pete. He deserves recognition for excellence in customer service.

Marilyn and Gary Noyes