CONNECTIONS

IDAHO
ITD HOME
511 TRAVEL SERVICES
IDAHO DMV
ITD NEWS
HIGHWAY SAFETY
IDAHO STATE POLICE


STATE OF IDAHO
NIATT

NATIONAL
AASHTO
AAMVA
AAA of IDAHO
FEDERAL HIGHWAYS
FEDERAL AVIATION
IDAHO STATE POLICE
NHTSA
NTSB
TRB
U.S. DOT

TRANSPORTER
Archives
Milestones
Comments

Idaho Transportation
Department

Office of Communications
P.O. Box 7129
Boise, ID 83707
208.334.8005
Fax: 208.334.8563

 


DMV Modernization receives technology award

A technology project that vastly improves the exchange of information between ITD’s Division of Motor Vehicles and local licensing/registration offices was named the state’s best “government-to-government” project.

Gov. C.L. “Butch Otter” presented the award Wednesday during the monthly meeting of the Information Technology Resource Management Council (ITRMC) that also honored several other state agencies for innovative uses of technology.

The IT Achievement Awards program honored Phase 1 of the DMV Modernization Project. ITD introduced the project in 2006 to modernize technology and enhance service delivery at more than 100 county locations across Idaho.

ITD also received an honorable mention for its interactive Statewide Transportation Improvement Program interactive CD and Web site.

A certificate acknowledging the project, submitted in the government-to-citizens category, was given to Senior Transportation Planner Sonna Lynn Fernandez who coordinates publication of the annual planning document.

“Providing reliable motor vehicle services to the citizens of Idaho requires complex information systems and a stable communication network,” according to a summary of the DMV modernization project.

The existing infrastructure had been in place for more than a quarter of a century, limiting services to county assessors’ and sheriffs’ offices. Initially, the cost of modernizing the entire delivery system was estimated to be $40 million. At the request of director Pam Lowe, program managers were asked to develop a strategy to modernize the system within the existing budget constraints.

A staged approach was developed and the first of four phases was substantially completed late in 2007. System Stabilization and Stand Alone Solutions included the following projects:

  • Digital license plates: Converted to a digital license plate manufacturing process, automated inventory control and an electronic ordering process for the general public and county agents.
  • Mainframe migration: Transitioned ITD’s mainframe computer system to the State Controller’s Office.
  • 8600 server replacement: Replaced aging servers with a reliable communication link from the county system to the mainframe.
  • Automated Driver License Testing (ADLT): Eliminated some paper testing by converting to automated touch screen kiosks at country testing sites.
  • Online reporting: Program reports now are delivered online instead of printed out on a daily basis.
  • Idaho Smart Roadside System: Monitors trucks for safety issues after they cross the U.S.-Canada border into Idaho.
  • County Network Infrastructure: Upgraded network capacity and replaced aging hardware.
  • Print on Demand Decals: Installed new printers to provide print-on-demand vehicle registration decals.

All of the Phase 1 projects were completed within budget and – with two exceptions – on schedule. Schedule delays were identified early in the process and were approved in advance.

“Completing Phase 1 of the DMV Modernization Project provided valuable enhancements to the daily operations for more than six federal, state and county government agencies. These agencies partnered together in a well-orchestrated strategy that enhanced access and delivery of DMV services, stabilized information systems and maximized the use of public funds.”

Project manager Shannon Barnes and DMV’s Bonnie Fogdall accepted the award on behalf of the department.

In presenting the award, Gov. Otter encouraged all state agencies to “keep thinking big and big things will happen.”

Published 6-27-8