Untitled Document

ITD Mailbox

Thanks for patience with Orofino highway project

Darrell Manning, Chairman

Dear Chairman Manning and board members,
On behalf of the entire city council and the community of Orofino, I would like to extend our appreciation for the Highway 12 improvement project recently completed within our community.

I realize there were obstacles along the way, but it is important for you to know that your District 2 staff associated with the project conducted themselves with a high degree of professionalism throughout the construction process. They continuously kept the city informed as to the progress; allowed the city to participate in weekly construction meetings; and repeatedly answered questions after questions by the city.

We appreciate this and want you to know that we have received many compliments on the completed improvements.

I would also like to pass on our appreciation for the inclusion of a city water line running through your project. Jim Carpenter, District 2 engineer, was extremely supportive and helpful in expediting our request. Unfortunately, the project needed to be cancelled at the last minute due to unexpected costs, but the manner in which it was handled by your staff was exemplary.

We thank you for this and for all the good work ITD does.

If I can be of any assistance or answer any questions whatsoever, please do not hesitate to contact me.

Ryan Smathers, Mayor
City of Orofino

Help appreciated with elderly mother’s license

Lori Rowell, Driver Services,
Division of Motor Vehicles

Dear Ms. Rowell,
I wanted to let you know how much I appreciated your positive, pleasant attitude and willingness to help me in the process of getting my mother’s driver’s license, especially with all of my confusion with fax numbers.

We have dealt with many people in helping my elderly mother through her challenges, and you were the nicest, most helpful person we have met. Keep up the good work and thank you so much.

Jana Hansen, Utah