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Project Management Office shifts to Administration

The Project Management Office, or PMO, has been an integral part of the Enterprise Technology Services (ETS) group since it was created several years ago. It is composed of a team of highly professional project managers, enterprise architects and support staff that collectively manage a project portfolio of more than $50 million.

“This group has been extremely successful in putting together a very high performing project delivery capability within ITD,” explains PMO manager Shannon Barnes.

“While these services traditionally have been focused on technology projects, the role has been expanded over the last year or so to include non-technology projects and services, such as risk management, business process redesign and performance measures.”

That broader service and expanded role led to an organizational decision to realign the PMO within the Division of Administration.

“Realizing the benefits of having a highly skilled and high-performing Project Management capability within ITD, the PMO will transition out of ETS and report directly to the chief administrative officer,” Barnes explains.

She will continue as PMO manager and looks forward to broadening the level of service across ITD.

“This transition will enable us to improve the department’s accountability and deliver products on or ahead of schedule, which is a top priority for ITD,” explains Deputy Director Scott Stokes.

“The new alignment will improve access to the services, expertise and ingenuity of our project management staff. The PMO already is playing a major role in enhancing our performance measures (dashboard) website,” Stokes added.

In its expanded role, the PMO has shaped the development of several high-visibility projects, including introduction of a new Transportation Asset Management System and improvements to ITD’s long-range plan.

The organizational transition will begin immediately, Stokes said. Questions about the Project Management Office and its services can be directed to Barnes at 7-8771.